Technology Consulting & Solutions

Salesforce.com is the US Market leader in web based Customer Relationship Management (CRM) solutions. It is well established as the leading cloud solution for sales, marketing and support. It can help you manage the entire range of customer relationship activities - from sales, support, and marketing to quoting and follow-up. Salesforce.com offers low total cost of ownership due to ease of use and accelerated adoption. Functionality growth can be increased very easily using the AppExchange ecosystem or the Force.com platform.

Salesforce.com Services

Our team of consultants bridges the gap between your business processes and technology. By leveraging our methodology, we waste no time reinventing the wheel. We provide entire lifecycle of Salesforce.com solutions—from initial business need assessment to implementation of new capabilities as your business grows and changes.
Key elements include:

• Discovery, mapping and modeling of sales or support business processes
• Early prototyping of new processes in salesforce.com
• Detailed Project Plan
• ROI/TCO analysis in the discovery and project phases
• Customization of salesforce.com to enable best practice sales, marketing or support processes
• Migration to salesforce.com from legacy on-premise systems and integration with other core systems
• IT and business user training and change management
• Customized development to extend Salesforce.com
• Integrating AppExchange Applications
• On-site Training
• Maintenance and Support